Promo codes

A promo code gives your account a paid plan for a set number of months. Nothing is charged, and it doesn’t renew on its own.

Redeem a code

1. Confirm your email address first. See Profile and email address.
2. Open your avatar menu and click Billing.
3. Under Promo code, enter it in Code. Upper and lower case don’t matter.
4. Click Redeem.

You see “Code redeemed. Luzbase Pro now runs until date.” (with the plan and date from your code). Current plan then says the plan comes from a promo code, shows its end date and No charge.

You can also enter a code in the upgrade dialog and on the pricing page.

When the code ends

When the promo period ends, your account moves to Free, unless you subscribe. Luzbase emails you before it ends. You can subscribe once the promo period is over. See Upgrade to Pro and Downgrade to Free.

If you already pay for a plan

Promo codes can’t be added to a paid subscription, so the Promo code section doesn’t appear on Billing while you have one. If you try elsewhere, you see “Promo codes cannot be added to a paid subscription. Use Manage billing for changes to it.”

Messages

Message	Meaning
“We don’t recognise that code. Check it for typos.”	The code doesn’t exist.
“This code has expired.”	The code’s redemption period is over.
“This code is no longer active.”	The code was switched off.
“This code has been fully redeemed.”	Every use of the code has been taken.
“You have already redeemed this code.”	Each account can use a code once.
“Too many attempts. Try again in about N minutes.”	You tried too many codes in a short time. You can make 10 attempts an hour.

Related

• Plans and limits
• Change or cancel your subscription