Profile and email address

Your profile holds the name other people see on your work and the email address Luzbase uses to reach you. This page shows how to change both.

Open your account settings

Open your avatar menu in the top-right corner and click Profile. You land on Account settings, with a menu for Profile, Security, Connections, Reference managers, Preferences, Billing and Team.

Change your name

1. On Profile, edit First name and Last name under Personal information. Each can be up to 100 characters, and both are required.
2. Check the Display name preview below the fields.
3. Click Save changes. The button appears once you edit a field. You see Saved when it’s done.

Your display name is your first and last name, and it’s how collaborators see you in shared projects. Your avatar shows your initials. There’s no profile photo, username or public profile page.

Change your email address

You confirm the change from the new address, so you can’t lock yourself out with a typo.

1. On Profile, under Email address, click Change.
2. Enter the New email address.
3. Enter your Current password. If you use two-factor authentication, also enter a Two-factor code from your authenticator app, or one of your recovery codes.
4. Click Send confirmation email.
5. Open the email Luzbase sends to the new address and click the link. It works for 2 hours.
6. On Confirm your new email address, click Confirm email change. You see Email address updated.

Until you confirm, your address stays the same. Your old address gets a notice about the change.

To stop a change, click Cancel change on your profile. The link you were sent stops working at once.

A pending change is also cancelled if you change or reset your password, or sign out your other sessions.

Accounts without a password

If you only sign in with Google or GitHub, you need a password to confirm an email change. Set one first under Security. See Sign-in methods.

Verify your email address

Next to your address, Profile shows Verified or Not verified. If it’s not verified, click Resend email next to the badge and open the link in the new email. The link works for 24 hours.

Until your address is verified, you can’t create or import projects, invite collaborators, change your plan, or turn on two-factor authentication. See Create an account.

Your account details

Account information shows your Account ID and the date you joined (Member since). Support may ask for your Account ID when you contact us.

Related

• Sign-in methods
• Two-factor authentication
• Delete your account